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Index to RBI Circulars
| Circular Number | Date Of Issue | Department | Subject | Meant For |
|---|---|---|---|---|
| Ref. CO.CEPD.PRS.No.S684/13-55-001/2025-2026 | 07.10.2025 | Customer Service Department | Reserve Bank - Integrated Ombudsman Scheme, 2021 (RB-IOS, 2021) | All Commercial Banks, Regional Rural Banks, State Co-operative Banks, Central Co-operative Banks, Scheduled Primary (Urban) Co-operative Banks, and Non-Scheduled Primary (Urban) Co-operative Banks, All Non-Banking Financial Companies (excluding Housing Finance Companies), All System Participants , Credit Information Companies |
| RBI/CEPD/2023-24/108 CEPD.PRD.No.S1228/13.01.019/2023-24 | 29.12.2023 | Customer Service Department | Master Direction - Reserve Bank of India (Internal Ombudsman for Regulated Entities) Directions, 2023 | (1) Chairman/Managing Director/CEO of All Scheduled Commercial Banks (excluding RRBs) |
| RBI/2022-2023/124 CEPD.PRD.No.S806/13-01-008/2022-23 | 06.10.2022 | Customer Service Department | Appointment of Internal Ombudsman by the Credit Information Companies | All Credit Information Companies |
| Ref.CEPD.PRD.No.S544/13.01.001/2022-23 | 05.08.2022 | Customer Service Department | Reserve Bank - Integrated Ombudsman Scheme, 2021 (RBIOS, 2021) | |
| RBI/2021-2022/126 CO.CEPD.PRS.No.S874/13-01-008/2021-2022 | 15.11.2021 | Customer Service Department | Appointment of Internal Ombudsman by Non-Banking Financial Companies | The Chairman/Managing Director & CEO a) NBFCs-D with 10 or more branches, and b) NBFCs-ND with asset size of Rs 5,000 crore and above (excluding NBFCs given in para 3 of this direction) |
| RBI Ref. CEPD. PRD. No.S873/13.01.001/2021-22 | 12.11.2021 | Customer Service Department | Reserve Bank - Integrated Ombudsman Scheme, 2021 | |
| RBI/2020-2021/87 CEPD.CO.PRD.Cir.No.01/13.01.013/2020-21 | 27.01.2021 | Customer Service Department | Strengthening of Grievance Redress Mechanism in Banks | All Scheduled Commercial Banks (excluding Regional Rural Banks) |
| Ref.CEPD.PRS.No.6317/13.01.01/2016-17 | 16.06.2017 | Customer Service Department | Amendments to the Banking Ombudsman Scheme, 2006 | |
| CSD.BOS. 4638 /13.01.01/2006-07 | 24.05.2007 | Customer Service Department | Amendments to the Banking Ombudsman Scheme, 2006 |
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Page Last Updated on: January 12, 2026
