Payment and Settlement Systems

The Reserve Bank of India (RBI) has been publishing a composite Reserve Bank of India – Digital Payments Index (RBI-DPI) since January 1, 2021 with March 2018 as base to capture the extent of digitisation of payments across the country. The index for September 2025 stands at 516.76 as against 493.22 for March 2025 which was announced on July 28, 2025. The increase in RBI-DPI index was driven by significant growth in parameters viz. Payment Performance and Payment Enablers across the country over the period. The index series since its inception is as under:

Analysis of the performance under the Citizen’s Charter during the month of January 2026 has been carried out, and the summary thereof is given below – Description No. of Applications A Applications pending at the beginning of the month 3,392 B Applications received during the month 19,850 C Referred back to applicants for additional information 477 Total (A+B-C) 22,765 D Applications processed during the month – Within timeline – Beyond timeline 19,932 19,916 16 (99.9%) (0.1%)